Uninstall, reboot, and then you may get a Workpapers error that says "The system cannot find the file specified." If you see this, open Excel or Word and Windows should automatically launch an installer that will do some configurations. Nothing happens when you try to open a document (the status changes to Checked Out but Excel/Word never opens): Check Programs and Features in the Control Panel to see if there are remnants of an earlier version of Microsoft Office.
If the add-in cannot be found in the Registry Editor, uninstall and re-install Microsoft Visual Studio 2010 Tools for Office Runtime, reboot the workstation, and rerun the Desktop Setup. HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Excel\Addins Next, verify that the load behavior for the add-in is set to 3 in both locations. To solve this error, verify that the add-in is listed in the Registry Editor in the following locations:
A runtime error occurred during loading of the Com add-in. To solve this error, delete this registry key (the number at the end will vary depending on which year of Office is installed - you'll want to delete the older version most likely).Įrror message: Error: not loaded.(Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)). This operation failed because the QueryInterface call on the COM component for the interface with IID '' failed due to the following error: Library not registered. CS.Įrror message: Unable to cast COM object of type '.ApplicationClass to interface type '._Application'.Note: The following folders in the Registry Editor should remain at a LoadBehavior value 3. Close the Registry Editor and reboot your computer.HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Excel\Addins HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Word\Addins HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Excel\Addins HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Word\Addins HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Software\Microsoft\Office\Excel\Addins HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Software\Microsoft\Office\Word\Addins Note that if the first item does not have the LoadBehavior item, move down to the next item. Repeat steps 2-4 for the following locations as well.
Double-click LoadBehavior and then change the ValueData to 1 and click OK.Click on the first item in the Addins folder.
Browse to the HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins.Open the Start menu and then type "regedit" in the search to open the Registry Editor.It is also recommended that you backup the registry before making changes to it.
Thomson Reuters recommends consulting a qualified IT professional before making changes to the registry as problems with the registry can cause serious problems with the operating system. To look for and fix potential addin conflicts:
Install the updated Microsoft Visual Studio Tool, and then close and reopen Microsoft Word or Excel to resolve the addin not loading.
With the 2015.3.0 update for ACS/WPCS, certain Microsoft components were updated and may cause a conflict with Microsoft Office 2010 and earlier. For VO/SaaS firms: If this is happening for a firm on VO/SaaS, talk to the Web CF on duty and ask them to reset the user's profile.